My flat-jack is punctured, because there was a tent herring in the lawn. Is this a guarantee case?
Damage as a result from not following the instructions for use means there is no guarantee case. Cleaning the ground under the flat-jack is clearly stated in the instructions for use.
We regret that you experienced this. That is why we can do you an appropriate offer for a new flat-jack, if you send us your invoice you got from us. You can ask for this offer through our contact form.