My flat-jack is punctured, because there was a tent herring in the lawn. Is this a guarantee case?

Damage as a result from not following the instructions for use means there is no guarantee case. Cleaning the ground under the flat-jack is clearly stated in the instructions for use.

We regret that you experienced this. That is why we can do you an appropriate offer for a new flat-jack, if you send us your invoice you got from us. You can ask for this offer through our contact form.

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