How much guarantee do I have on the flat-jacks Camper Plus?

Answer: only if you buy the flat-jacks directly at us, you get 2 year works guarantee on your flat-jacks. On flat-jacks bought elsewhere we do not give guarantee and you also cannot claim guarantee at us on flat-jacks bought elsewhere. We are exclusive importerf or the flat-jack works in the countries of Holland, Belgium, Luxemburg, and France, but we deliver the flat-jacks through our webshop also to all clients in all other countries. Delivery worldwide. You get an official VAT invoice and guarantee document for 2 years.

Answer: for flat-jacks that you bought elsewhere (for example in another country or through parallel or grey import) and not directly at us as importer, you cannot claim guarantee at us. But you can try to claim your guarantee at the company you bought them.

If that other company does not help you, then we can do you an appropriate offer for another flat-jack to replace your old flat-jack. In this case inform us in detail through our contact form, and do not forget to enclose an invoice of the company that delivered the flat-jack to you.

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